PUFFIN EXPRESS & GO-ORKNEY
Tours in the Northern Highlands and Islands featuring
spectacular Scenery, Wildlife, Castles, Prehistoric Sites, and much, much more

We offer small-group tours out of Inverness, capital of the Highlands. Scheduled tours are
offered from March to mid-October each year and also over the Christmas/New Year holiday period.
Private trips are avilable in principle at any time of year.

GENERAL INFORMATION - Contents
What are we?
Puffin Express and GO-ORKNEY offer small-group tours with a high standard of guidance starting and finishing in Inverness.

What are we not?
We regret that we are not a free information service about the whole of Scotland - we would love to help everybody plan their time in our country, but there is just not enough time. Nevertheless we give many people much assistance with planning their time in Scotland, especially in the Highlands & Islands - but this is contingent on their giving us at least a little business!
Please visit our table of LINKS for information on transport and accommodation in the Highlands.

Weather and other matters
Climate
The popular image of Scotland, and especially the Highlands, is of a wet, cool area. In fact the Moray Firth is one of the sunniest, driest parts of the British Isles; every few years agriculture needs to irrigate here! The west Highlands do tend to be wetter.
An ocean current called the North Atlantic Drift - whose origins are in the warm waters of the Gulf of Mexico, where the parent current is called the Gulf Stream - keeps the British Isles milder than most areas of similar latitude in North America or the Continent. The Moray Firth (click here for the location of this great triangular bight) is one of the driest, sunniest areas of the British Isles.
Our climate is rarely very cold in winter, and rarely searingly hot in summer. July and August are the warmest months, with temperatures typically in the 60'sF. Traditionally we believe May and September are the sunniest months. Detailed weather figures are available for Kinloss, an RAF base about 30 miles east of Inverness and enjoying a very similar climate to our city. You may be surprised to learn from this link that we have only about 4" more rain a year than Sacramento, capital of sunny California!
There is no point in pretending that all of the north of Scotland is as balmy as the Moray Firth, so we also include a link to the climate statistics of Stornoway, capital of Lewis in the Outer Hebrides. Comparing Stornoway's figures with those for Kinloss, you can see the former is significantly wetter; cooler in summer; and gets almost no frost in winter - a typically insular climate. The figures for this site will give a better idea of what you can expect to encounter in Skye or, for that matter, in Orkney.
The above sites are all from The Weather Channel which gives forecasts and statistics from around the world. Though these sites give averages, it is important to note that our weather is extremely variable, and you should have at least one warm sweater in your luggage at all times of year.
Some anecdotal examples of the variability of our weather:

  • In the summer of 1995 - the first year I lived in Orkney - I wore shorts & short-sleeved shirts for probably 20-30 days during the summer. The following "summer" I went thus attired for a total of 4 days - and on 2 of these I wished I hadn't!
  • 3 April 1974, when I was still working in deer management, I walked a ridge in Wester Ross at 2,000' stripped to the waist - but there are plenty early Aprils when I would have been extremely uncomfortable doing this!
  • On several afternoons in mid-March 2000 we sat out in our garden here in Inverness enjoying the sun, warmth, and bird-song. A few days later great drops of cold rain were falling, almost but not quite sleet.
    Most of our trips involve time at the seaside which tends always to be cooler than adjacent areas inland. Therefore, for all of our trips, at any time of year, you should have a windproof overgarment and a warm sweater or body-warmer type of garment. This particularly applies if you're planning to cross the Pentland Firth to Orkney.

    Daylight - latitude
    Inverness lies at 57 degrees 29' north of the equator. We don't think this is far north, because we live here; but the fact remains that, for a majority of our visitors, this is the highest latitude they've reached - at least till they go to Orkney with us!
    - If you come from the southern hemisphere, you can't live further from the equator than Inverness (unless you're in Antarctica), since Tierra del Fuego, highest-latitude habitable spot in the Earth's 'lower half' lies at only 55 degrees;
    - In the northern hemisphere we do find some major population centres north of us: Anchorage and Fairbanks in Alaska, Oslo, Stockholm and Helsinki in Scandinavia. But, gentle reader - 'gentle web-surfer' doesn't sound quite the same, does it? - we can lay a bet that there's a 98% chance that you live at a lower latitude than we do.
    What's the point of all this? Well, our position means that from 21 March (the vernal equinox) to 21 September (the autumnal equinox) we get more daylight than where you live (unless you're in one of the places already mentioned) - and this period is of course when most of our visitors come. On the 21 June we have only a couple of hours of darkness, if the evening is clear and bright. So for most of our season, the return journeys on our longer trips (Skye, John o'Groats, Orkney Megatour) are done in daylight, often with a contrasting light to what you experienced on the outward journey.
    On our Orkney Megatour, the ferry crossing usually takes us past the island of Swona, which lies at the boundary - as far as the sea knows a boundary - of the Pentland Firth and Scapa Flow. Like most of Orkney, this island experiences little frost, and summer temperatures don't exceed 61F (16C) too often. Compare its climate with that of Churchill, Manitoba which lies at exactly the same latitude - 58 degrees 44' - and you get some idea of what a moderating effect the ocean has on our climate; in Churchill temperatures stay below freezing for months at a time in winter.

    Insects
    Mosquitoes are almost unknown in the areas we visit on our tours. However on mild calm days after June the notorious Highland midge can be troublesome on our Skye, Applecross and Inverewe trips. We adjust our stops to reduce this potential nuisance. Most summers there are only a few days when they cause us problems in Skye, and never over the whole route. Midges are tiny insects, and do not fly if the wind exceeds some quite low speed - 4-5mph is enough to ground them. For this reason, we are hardly ever troubled by them in Orkney.

    Some Frequently Asked Questions

    Is it necessary to book Puffin Express and Go-Orkney tours in advance? or How far in advance should I book?
    The quick answer to this is: book as soon as your travel plans firm up.
    The longer answer is: alas, we don't have the second sight (that is, we are not clairvoyant) so we can't tell when a tour is going to sell out. Remember, we work with small numbers (usually not more than 16, maximum of 26) so if you just turn up on the morning of the tour, there may well not be space for you, especially if there are several in your party.
    We do our utmost to have a vehicle available for every scheduled tour on this website; however, we do not guarantee any particular number of seats. So, if our larger vehicles are booked for private tours, we may only have an 8-seater available for the scheduled tour. In this case, as you may imagine, the trip may sell out rather quickly.
    On very rare occasions there may be nobody booked for a trip the day before it runs. In this case we may give the driver the day off rather than waste her/his time coming out for a day which may not be viable.
    We are busiest over the Easter and May Day public holidays and in July and August. You should in all cases try and book in advance if you are coming in these periods. However, sometimes we have had to turn away quite a lot of people from our Skye trips even in mid-September.
    And if you book our Skye/John o' Groats trips together you get a discount - only for bookings direct to us in advance, not available after you arrive in Inverness.
    But if you can't book in advance just turn up on the day and we'll be delighted to take you if we have space!

    Some of your full-day tours are quite long. Am I cooped up in your coach all day?
    No! One reason our Skye and JoG trips are quite long is that you have several hours away from the coach. At least two of these periods are about an hour. The guide may accompany you briefly on these longer outings - for example, when looking for puffin on our JoG tour - but otherwise you're free to explore on your own.
    Inevitably our Orkney Megatour does involve longer periods in the vehicle on the journeys between Inverness and the ferry - but even on this trip we give you a stop to stretch your legs.

    Are your tours suitable for children?
    Our tours are very much oriented to information. We appreciate your vacation time is valuable and we want you to leave our tours feeling you understand our area better. We don't think our trips are 'heavy' in any way but they are not specifically geared towards children. If you think your child(ren) - over 5 years of age - will not be bored by our style of trip they are very welcome.
    WE REGRET WE NO LONGER ACCEPT CHILDREN under 5 years of age on our scheduled tours. Children of any age are of course very welcome on our private tours.
    Child fares - Orkney Adventure & Overnighter Packages - are for children under 6-16 at time of travel.

    Why are entrance fees not included in some of your tour prices?
    (1) Many of our tours, notably John o'Groats, have no entrance fees. On our Over the Sea to Skye tour, an entrance fee applies to Eilean Donan castle - but people may decide, especially on sunny days, that they prefer to spend their time outside. On this tour we do however include entrance to the beautiful gardens at the Clan Donald Centre. With our Castle of Mey tour entry is included, since that is the main feature of the journey for most participants.
    (2) Inverewe Gardens are owned by the National Trust for Scotland. Some of our visitors are already members of the NTS and so get free entry; indeed, if you are a member of any participating National Trust - for example, the National Trust of New South Wales - you get free entry. So, it would just complicate things to include an entrance fee!
    If you are visiting a number of NTS properties during your time in Scotland it may be worth your while to take a year's membership. Visit NTS Membership to check on this. (This link takes you to their membership page - if you wish their other pages, go to NTS.)

    *Please note however that with most of the places we visit, we have negotiated a reduced entrance fee, where such a fee applies.*


    Guides
    Puffin Express is owned by Sinclair Dunnett and many of the trips are guided by Sinclair or his wife Kathleen Dunnett. They have been running special-interest tours in the Highlands and Islands for over 20 years. Sandy Mitchell and Duncan Simpson also guide many of our trips in the busy periods. We are all professionally-trained guides who have lived for many years in the north of Scotland. Sinclair and Kathleen are the only guides to have completed training with both HOSTGA (Highlands of Scotland Tour Guides Association) and OTGA (Orkney Tour Guides Association).

    Transport
    We are licensed transport operators and run 16- and 8-seat Mercedes-Benz coaches, the larger ones with full headroom. The great majority of our tours are run in these vehicles but we may hire in others from time to time; however, maximum size of coach we operate is with 26 seats.


    Two of our Mercedes-Benz coaches. Both:
  • Purpose-built;
  • Air-conditioned;
  • Double-glazed;
  • Full headroom;
  • More legroom than most full-sized coaches


    General Conditions of Business
    1. Fares include tours as described in the individual itineraries with services of knowledgable driver/guide, and free use of optical aids (binoculars, telescopes) where appropriate. Not included: food, drinks, entrance fees (where applicable) unless specified in trip description.
    2. Booking in advance does not mean you lose all your money if you cancel. Our cancellation charges are as follows: If you cancel more than 15 days in advance, 10% of your total payment or £ 10 (whichever is the greater) is forfeit; if you cancel 6-15 days before the start of your trip there is a 50% cancellation charge; if you cancel within 5 days of the start of your trip the full payment is forfeit. Please also see note on Ethical policy, below.
    Note: The great majority of trip insurances covers cancellation charges.
    2a. Prices given are for bookings over the internet or by cheque drawn on a sterling account. A booking fee of £ 2-5 applies to bookings made over the telephone.
    3. We reserve the right to change the contents of this website without notice.
    4. Child fares (Orkney packages) are for children under 16 at time of travel. Maximum of 8 children on any one trip.
    5. Tours normally require a minimum of 5 passengers to operate. If 4 or fewer passengers book we may still operate the tour but with a modified itinerary, still including main feature(s)*. See also below, Ethical policy.
    6. All ferry sailings (and views!) are weather permitting.
    7. Special offers for private trips, groups, modified itineraries etc are valid for 8 days from the time Puffin Express make the offer. They then lapse if the client has not taken up the offer.
    8. Puffin Express undertake to fulfill the arrangements as booked but if cancellation or curtailment of a trip is caused by events beyond our control, the refund of all monies paid puts an end to any obligation on our part.

    Ethical Policy
    We state above that we need a minimum of 5 passengers to run scheduled tours. In fact we will run most* trips with only 3 full-fare passengers who are booked at least 15 days in advance, and covering main feature(s) of the itinerary.
    We believe the above is fair to both prospective passengers and Puffin Express.
    *Exception: GO-ORKNEY MegaTour, Orkney Gold Star and Lewis MegaTour always require a minimum of 5 passengers to operate.


  • Search for trips by the topic which interests you most.

    In the right-hand column in the table below, trips are listed in descending order of relevance to the feature/topic in question - for example in Walks, Wester Ross Walks gives the hiker the greatest opportunity to stretch his legs.

    Feature Best trips for this feature
    Gardens Inverewe Gardens
    Over the Sea to Skye - Armadale Castle Gardens
    Cawdor Castle; Clava Cairns; Culloden Battlefield
    Jacobite stuff -
    'Bonnie Prince Charlie';
    Highland History
    Cawdor Castle; Clava Cairns; Culloden Battlefield
    Over the Sea to Skye
    Skye & the Great Glen
    Oban/Monarch Tour
    Prehistoric features Orkney Overnighter and Orkney Adventure
    Go-Orkney Megatour
    John o'Groats
    Picts & Prehistory
    Cawdor Castle; Clava Cairns; Culloden Battlefield
    Viking History and that sort of thing John o'Groats
    Go-Orkney Megatour
    Walks Wester Ross Walks
    John o'Groats
    Cawdor Castle; Clava Cairns; Culloden Battlefield
    Wildlife John o'Groats
    World Wars Orkney Overnighter and Orkney Adventure
    Go-Orkney Megatour
    John o'Groats
    Inverewe Gardens

    PUFFIN EXPRESS
    Inverness
    Scotland

    If getting in touch with us by e-mail - which is the most likely way if you're reading this website - we would greatly appreciate knowing your country of origin - this helps us in our reply.

    e-mail: Puffin Express

    Telephone: From UK: 01463 717181; outside UK: + 44 1463 717181

    Telephone hours: 0700-2000hrs Monday-Saturday

    Joining Tours: all tours leave from Castle Wynd (sounds identical to wined as in "wined & dined"), Inverness, the narrow street between the Town House and Tourist Information Centre:

    Look for our distinctive turquoise coaches by one of the red 'Xs' in the map above.
    Some tours have additional pick-up points; for details, see the descriptions of those tours.
    Click here for a more detailed map of Inverness city centre. The pale orange arrow points at Castle Wynd; the large red dot is the rail station, and the bus station is a little north-west of the rail station.
    Newsletter


    Yesterday (1 May) we got our first view of PUFFIN for the season on our John o'Groats tour; an excellent view of a single bird in perfect, bright sunlight.
    We also had good views of two species of deer; rather poor views (unusually for us) of seals; and a number of birds of prey.

    Sinclair Dunnett
    2 May 2008


    Useful information on our trips
    Below are some short notes about practical aspects of our trips. Click on any text with hyperlink colour and underline for more information on that topic elsewhere on our site.

    Lunches etc. We are as flexible as possible about lunch. On all day-trips you can of course picnic and some of our lunch stops are heart-stoppingly beautiful. On nearly all trips you also have the option to lunch indoors.
    If you don't have any food with you and then decide you would like to picnic, it doesn't matter - we always have stops by a shop where you can get picnic food and drink.
    Whether we lunch indoors or outside, there are always one or two stops a day for hot drinks.
    Wheelchairs. Our coaches have just 2 steps up to the passenger area, but are not fully wheelchair-accessible. We very much welcome wheelchair users who have sufficient mobility to get into the coach, and can reserve the front seat in this case. Each coach has space to carry one wheelchair. Northern Highland Small Group Tours, Scheduled Tours, Private Trips
    We welcome advance bookings for all trips. In general there is space on most trips if you book a few days ahead but if you want to be sure of getting a space it's best to book well beforehand since some trips sell out long in advance - see also note on our Ethical Policy.

    Fitness. Most trips can be completed by people following sedentary jobs, but all trips offer the opportunity for walks of various lengths. If you can only walk short distances then you will miss out on certain aspects of a few trips - for example, you must be able to walk at least 600-800yds if you're to see puffin on our John o'Groats trip. Click here for more information on walks.

    "Comfort stops." All trips have stops at WCs at reasonable intervals.

    Loch Ness is probably the second most famous body of fresh water in the world and we pass along its shores several times each week. Our Over the Sea to Skye tour passes along three-quarters of the west [north] side of the loch, letting you see about twice as much of the loch as most of the 'specialist' Loch Ness tours. On this tour we usually stop, when light conditions are right, for views of Castle Urquhart, which is just south of Drumnadrochit. This village is the 'monster capital' of Scotland and has two exhibitions relating to the loch and the m*nst*r. If you want to spend time at these exhibitions and Castle Urquhart, you can travel to Drumnadrochit by public bus or get one of the several tours which run to 'Drum' nearly all year:
    Jacobite Cruises

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